Privacy Policy

As with all shopping websites, we collect personal information from you when you shop online at wildroseflowercompany.co.uk

We use this information to make your shopping experience as easy and enjoyable as possible. We need it to process your order, inform you of any delays or problems and to send you special offers and promotions.

The information we collect is:

• Your name, so we know what to call you
• Email address, so we can email you order confirmations, delivery delays, offers etc
• Delivery address
• Telephone number, we’ll only call if we have a delivery problem
• Payment Card details, we only ask for these when you place an order – we do not keep payment card details on file after an order has been placed

We use secure server technology to ensure this information is protected to the highest standards.

Clausen Communications Ltd uses MailChimp as a third party email service provider, to send you information about us. To allow us to send our emails through MailChimp, we provide MailChimp with your email address and other information, such as your first name and second name. MailChimp treats information about you in accordance with the provisions of its Privacy Policy. MailChimp also utilises certain technologies, such as pixels and web beacons, in emails that are sent through MailChimp. These technologies allow MailChimp to track whether you have opened or clicked on our emails and if so, the date, time, and IP address associated with the open and/or click. For more information on MailChimp’s use of these technologies, you can read their Cookie Policy.

Wild Rose Flower Company will never share your data with other third parties without your permission.

Some user interactions are recorded and processed by Google Analytics for marketing research purposes. This kind of data is not tied to a single identifiable user and is in no way traceable to the individual. You can view Google Analytics’ privacy policy here.

In compliance with the General Data Protection Regulation (“GDPR”), which is enforceable from May 25, 2018, EU citizens have a right to request that we correct, amend or delete any personal data we hold on them. If you would like to make one of these requests, or have any questions or concerns about this policy, please contact us by email.

We will never pass on your details on to a third party for marketing purposes without your permission unless our business assets are ever sold to or purchased by another company. (Our data records are part of our business).

If you have questions about your personal data or our privacy policy, please email hello@wildroseflowercompany.co.uk or call 07876 394 086 between 9am and 5pm Monday to Friday.

To see all the information we have about you, and to correct any inaccuracies, please write to: Wild Rose Flower Company, Woodbine House, Old End, Padbury, Buckingham. MK18 2BE

We may change this Privacy Notice from time to time. However we will not reduce your rights under this Privacy Notice. We will always update this Privacy Notice on our website, so please revisit it when you visit the website.